Privacy Policy

# Privacy Policy

Last updated: April 13, 2026

This policy explains in general terms how Waxo Marketplace collects, uses, shares, and protects personal data processed as part of its services.

## 1. Data we process

Depending on your use of the platform, Waxo may process:

- identification and contact data - account and authentication data - order, payment, support, and dispute data - technical and security data required to operate the service

## 2. Purposes

Data is processed in order to:

- provide the platform and ordering flows - support users and seller operations - prevent fraud, abuse, and security incidents - comply with legal, accounting, contractual, and operational obligations - improve service flows where permitted

## 3. Sharing

Data may be shared, on a need-to-know basis, with:

- sellers involved in an order - payment and technical providers required for the service - hosting, support, and notification providers - authorities or authorized third parties when legally required

## 4. Retention

Retention periods depend on the type of data, applicable obligations, security requirements, and legitimate operational needs.

## 5. Security

Waxo implements proportionate technical and organizational safeguards to reduce unauthorized access, loss, alteration, or misuse. Some guarantees may nevertheless depend on active live configuration and third-party providers.

## 6. Your rights

Subject to applicable law, you may request access to, correction of, restriction of, or deletion of certain data, as well as additional information about how it is processed.

## 7. Contact

For any privacy or personal data request, use the official contact channels published on the platform.